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Washing Machine Repair
Self-Help Guide
Use this guide to help with basic faultfinding & self-help.
Should you require further help & assistance please do
not hesitate to telephone and arrange a service engineer,
call free on 0500 900965. Our rates are very reasonable & could
save you time and money.
REMEMBER!! This is only a basic
self-help guide & you
undertake repairs at your own risk. M.A.Wash Vac Services
will not be held liable for any loss or damage as a result
of using this guide.
WARNING!! Before commencing
any work on the appliance, make sure you disconnect the
appliance from the electrical
supply
first. Common Faults
1. No
power.
2. Humming
but nothing else.
3. Not
emptying.
4. No
drum action.
5. Not
spinning.
6. Noisy
or jumping about.
7. Blowing
fuses.
8. Door will not open.
9. Leaking.
10. Overfilling.
11. Fills
when off.
12. Timer
sticking.
1. No power. Check that the
door is shutting properly & close
it again firmly. Check that the appliance is plugged in correctly & if
so, then check the fuse. You can check the socket by plugging
something else in like a table lamp. Check that all the on/off
buttons & timer controls are switched on.
2. Humming but nothing else.
If you can her a hum but no water is entering the appliance,
it is most likely
that the
inlet hoses are kinked.
3. Not emptying. Check the
filter first (if yours has one, it located at the bottom
of the appliance, normally
behind
a cover). If it is blocked remove all the debris & clean
both the filter & the filter holder on the machine.
Check the drain hose is not kinked. Finally check that
the outlet
(if plumbed under the sink) is not blocked.
4. No drum action. Check that
there is nothing fowling the drum, sometimes a sock or
other small object can
stop the
drum turning. You can also check the belt easily by removing
the back or top of the appliance. This can come off or
could be broken.
5. Not spinning. Normally the
appliance not spinning is a result of either overloading/uneven
load or because
it
is
not emptying. For not emptying go back to No 3. To test
for an uneven load, take the clothes out & then switch your
machine to spin, if it spins, then it was an uneven load.
This happens because most modern day appliances have a built
in out of balance spin control & the machine could
balance its load. Next time adjust the load.
6. Noisy or jumping about.
Check that the appliance is level; this is a very common
fault that causes a lot
of problems.
You can normally adjust the front feet of most appliances.
If the appliance is noisy when spinning this normally
indicates that the drum bearing may be going although
this is not always
the case and there could be something fowling the drum,
so check this first. If it is noisy on the wash then
you have
something fowling the drum.
7. Blowing fuses. Don’t
change the fuse repeatedly as this can further damage
the appliance. Normally when
a fuse blows there is an underlying fault internally
and it
is recommended that you call an engineer. Remember that
a washing machine should be plugged directly into the
wall. If this not so then rectify this first as it could
be the
fault!!
8. Door will not open. This
normally happens when the appliance can’t empty
all the water so go back to No 3.
9. Leaking. There are many
things that can cause leaking the most obvious being
a blocked outlet or drain. For
all other leaks I would advise an engineer.
10.Overfilling. This is normally
caused by a blockage in the pressure system & is
not recommended that you attempt this yourself. However
parts are not normally
required
so it should be a reasonable cost repair.
11. Fills when off. This normally
means that the inlet valve has become faulty & I
would advise you call an engineer.
12. Timer sticking. This can
be caused by many things & is
normally not the timer! Again check the obvious blocked
drain or kinked hoses. If these are ok then call an engineer.
Although there are many faults that can happen to a washing
machine, it is rare for major faults to occur. It may
also surprise you we have on occasion picked up appliances
with
no fault at all!! We can normally give some idea of cost
over the telephone, so it’s always worth a free
call 0500 900965.
Email a query to sales@mawashvac.co.uk
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